Business ICC and IT

Establishing Integration Competency Center, part 5

Part 5: Communication and Tools The first part of Establishing Integration Competency Center described an example set of roles that could be used in ICC. Parts from 2 to 4 described sample set of major processes. Those samples name the smallest set of processes ICC must run. And remember, every process you design, you’ll have…

Business ICC and IT

Establishing Integration Competency Center, part 1

Part 1: Goals and Right People My approach to ICC is ‘hands-on’. To get your hands on to daily, weekly and monthly governance tasks you will need to identify those tasks and get right people to take responsibility of those task. But before we know what kind of people we need, we must have a…

Avoiding Pitfalls of Integration Competency Centers

Integration Competency Centers (ICC) save time and money. To get some numbers around this statement, Gartner declared that ICC save about 30% of costs [1]. ICC as a concept has now survived over 10 years. While ICCs have not spread too wide and they are utilized only in a portion of companies, the concept is…